Information We Collect
We collect personal information that you provide to us when you create an account, place an order, or contact us.
This includes:
Name: Your full name for order processing and customer support.
Contact Details: Email address and phone number for communication regarding your orders and inquiries.
Shipping/Billing Addresses: Necessary for order fulfillment and billing purposes.
Payment Data: Credit card information and other payment details processed securely through our payment processors.
Site Usage Information: Data regarding your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
Name: Your full name for order processing and customer support.
Contact Details: Email address and phone number for communication regarding your orders and inquiries.
Shipping/Billing Addresses: Necessary for order fulfillment and billing purposes.
Payment Data: Credit card information and other payment details processed securely through our payment processors.
Site Usage Information: Data regarding your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
How We Use Data
Order Fulfillment: To process and deliver your orders accurately and efficiently.
Customer Support: To respond to your inquiries, provide assistance, and improve our services.
Marketing: With your consent, we may use your information to send promotional materials, newsletters, and special offers. You can opt-out at any time.
Performance Analytics: To analyze site usage and improve our website, products, and services based on user behavior and preferences.
Customer Support: To respond to your inquiries, provide assistance, and improve our services.
Marketing: With your consent, we may use your information to send promotional materials, newsletters, and special offers. You can opt-out at any time.
Performance Analytics: To analyze site usage and improve our website, products, and services based on user behavior and preferences.
Data Security
We take data security seriously and implement various measures to protect your information, including:
SSL Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
Secure Servers: Our servers are hosted in secure environments with restricted access to protect against unauthorized access.
Vetted Third-Party Processors: We work with trusted third-party payment processors who adhere to strict security standards to handle your payment information.
SSL Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
Secure Servers: Our servers are hosted in secure environments with restricted access to protect against unauthorized access.
Vetted Third-Party Processors: We work with trusted third-party payment processors who adhere to strict security standards to handle your payment information.
Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Analyze Traffic: Understand how visitors interact with our site to improve functionality and user experience.
Personalize Content: Tailor content and advertisements to your preferences based on your browsing history.
Cookies Policy: For more information on how we use cookies and how you can manage your cookie preferences, please refer to our Cookies Policy.
Analyze Traffic: Understand how visitors interact with our site to improve functionality and user experience.
Personalize Content: Tailor content and advertisements to your preferences based on your browsing history.
Cookies Policy: For more information on how we use cookies and how you can manage your cookie preferences, please refer to our Cookies Policy.
Data Sharing
Limited Sharing: We may share your personal information with third-party service providers for the following purposes:
Shipping Providers: To facilitate the delivery of your orders.
Payment Processors: To securely process your payments.
Analytics Providers: To analyze site performance and user behavior.
Service-Only Basis: We only share the minimum necessary information required for these services and ensure that these providers comply with data protection regulations.
Shipping Providers: To facilitate the delivery of your orders.
Payment Processors: To securely process your payments.
Analytics Providers: To analyze site performance and user behavior.
Service-Only Basis: We only share the minimum necessary information required for these services and ensure that these providers comply with data protection regulations.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at sales@premiumhomedirect.com.
You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails.
You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
©2025 Caliber & Crowne Stores, LLC